Dawn’s Pet Paradise – Terms and Conditions

Last updated: October 2025

1. General Information

– Dawn’s Pet Paradise is a fully licensed and insured animal care business based in Selby,providing home boarding, day care, dog walking, drop-in visits (including horses and farm animals), and pet chaperone services.
– By booking any service, you agree to the following terms and conditions.
 

2. Bookings and Payment

– All bookings are subject to availability and confirmation by Dawn’s Pet Paradise.
– A deposit may be required to secure bookings, with the balance due before or on the start date of the service.
– Payments can be made by cash or bank transfer.
 

3. Cancellations

– Cancellations made within 48 hours of the start date may be subject to a cancellation fee.
– Deposits are non-refundable unless otherwise agreed.
 

4. Animal Health and Welfare

– All animals must be up to date with vaccinations, flea, and worm treatments before boarding or daycare.
– Owners must disclose any medical conditions, behavioural issues, or special requirements at the time of booking.
– Dawn’s Pet Paradise reserves the right to refuse any animal showing signs of illness or aggression.
 

5. Veterinary Care

– In the event of illness or injury, Dawn’s Pet Paradise will contact the owner immediately where possible.
– If urgent care is required, your pet will be taken to our designated veterinary practice or your own if agreed.
– Any veterinary costs will be the responsibility of the owner.
 

6. Safety and Liability

– While every care is taken, Dawn’s Pet Paradise cannot be held responsible for loss, injury, illness, or death of any animal in its care, except in cases of proven negligence.
– All dogs must wear a secure collar or harness and ID tag during walks and boarding.
– Dogs that cannot be let off the lead will be exercised safely on-lead or within secure dog parks.
 

7. Keys and Home Access (for Drop-In Visits)

– Keys will be securely stored and labelled without full address information.
– Owners must provide written consent for key holding and home access.
– Dawn’s Pet Paradise accepts no responsibility for home security beyond the agreed visit times.
 

8. Pet Chaperone Services

– Owners are responsible for ensuring pets are suitably trained and comfortable in event settings.
– Travel and care arrangements will be discussed and agreed in advance.
 

9. Photos and Updates

– Photos or updates may be shared with owners for reassurance.
– With permission, photos may also be used for business promotion on social media or the website.
 

10. Agreement

– By confirming a booking with Dawn’s Pet Paradise, you acknowledge that you have read, understood, and agree to these terms and conditions.